Frequently Asked Questions

Use our helpful guide to get to know us and the area!

Interested in a stay at the House of the Sun? Read the following FAQ or contact us directly at [email protected], call us at 800-618-6948, or submit an inquiry online. We hope to welcome you soon in any of our Siesta Key condo rentals!

 

 

Do you have a private beach? 

Yes! We have a roped off section on the beach that is our private beach. Outside of that area it is county. 

 

What kind of beach chairs are available for guest to use?

We have yellow vinyl strapped lounge and sand chairs for our guests to use that are located out on the beach and some out on the pool deck.

 

Do you offer housekeeping service?

If you book a stay that is 14 nights or greater, we have a complimentary mid-stay clean that we have our housekeepers come in and touch up around the unit, replenish supplies and exchange dirty towels for new ones and give the bed fresh linens.

 

What are the units started off with?

We start each unit off with 2 rolls of paper towels, 4 rolls of toilet paper, 4 bars of soap, 9 kitchen trash bags and 8 bathroom trash bags. Once you go through those items you will need to replenish them yourself.

 

How do re-books work?

Before a guest checks out of the unit, they are given the opportunity to rebook your same unit and same corresponding dates for the next year before we open the dates and unit up to the website for others to book. We would roll your $500 security deposit over to the new reservation and that security deposit is then your booking deposit for your new reservation. 

 

Is there assigned parking and parking available for guests?

Yes! Every unit has an assigned parking spot per their unit number. Most have covered parking, however, there are 10 units that have outdoor parking. We have 20 guest parking spaces available for guests to use on a first come first serve basis. Guests are only allowed one guest space per unit. 

 

Is there a 24-hour emergency number?

Yes, all guests are given our after-hours emergency number at check in that they can call given any emergency that may arise during their stay.

 

How does after hours check in work?

Our office hours are 8am-430pm EST Monday through Saturday.  In the event you arrive outside of business hours, we do have a late night lockbox located on the wall just outside of our office.  There will be an envelope in there with your last name and unit number on it and it will contain keys, parking pass, gate FOB’s, etc.  Next to the lockbox is a phone where you will call the number on the wall to get the lockbox code.   We will just ask that you stop into the office to finalize check in on the next business day.