Terms & Conditions

Guest Rental Agreement

We strive to provide premium accommodations and exceptional guest service. The following terms and conditions help ensure that each unit remains safe, clean, and fully functional, allowing you to enjoy a worry-free stay. Payment of your deposit signifies acceptance of these terms and conditions; however, it does not serve as a substitute for the required signature on this agreement. 

PLEASE NOTE THAT ON BUSY TURNOVER DAYS WE MAKE EVERY EFFORT TO HAVE YOUR PROPERTY READY FOR 4:00 PM CHECK IN. NO REFUNDS CAN BE GIVEN FOR UNITS THAT ARE NOT QUITE READY BY 4:00 PM. WE APPRECIATE YOUR COOPERATION AND PATIENCE ON THESE BUSY DAYS. 

PAYMENT SCHEDULE
25% is due at booking
50% is due 90 days before arrival
25% is due 30 days before arrival 

CREDIT CARD AUTHORIZATION & DAMAGES
A credit card will be kept on file in lieu of a security deposit. By signing this Agreement, Guest authorizes House of the Sun to charge the card for damages, missing items, excessive cleaning, misuse of equipment or plumbing, service calls caused by Guest, and other applicable charges incurred during the stay or discovered within 14 days after checkout.

HVAC
Thermostats may not be set below 72°F. Doing so may cause the system to freeze and require up to 24 hours to thaw. Guest is responsible for service charges resulting from misuse. 

CANCELLATION POLICY
Cancellations more than 90 days before arrival are subject to a $200 cancellation fee. For cancellations within 90 days of arrival, the rental deposit is non-refundable. Reservations made within 60 days of arrival are non-refundable. All cancellations must be submitted in writing. No refunds will be issued for Acts of God or circumstances beyond management’s control.

CHECK-IN / CHECKOUT
Check-in: 3:00 PM | Checkout: 10:00 AM. Late checkout is not permitted without prior approval and is subject to a $75 per hour fee.

AFTER-HOURS ASSISTANCE
Lockouts, lost keys/fobs, and other Guest-related access issues are not maintenance emergencies. After-hours staff assistance for these issues is subject to a $120 service fee.

PARKING
Each unit includes one assigned parking space. Additional parking may be available for $20 per day, subject to availability. A parking pass is required. Golf carts, motorcycles, scooters, boats, trailers, RVs, motor homes, multi-person pedal carts, and skateboards are prohibited. Bicycles must remain in designated racks.

OCCUPANCY
Maximum occupancy is four (4) or six (6), depending on the unit, including adults and children age two and older. Exceeding maximum occupancy may result in immediate eviction and forfeiture of monies paid. Guests age 18 or younger may not occupy a unit without a parent or adult over age 25 in residence.

AMENITIES & MECHANICAL FAILURES
Amenities and equipment may occasionally be unavailable due to maintenance, weather, repairs, mechanical failure, or circumstances beyond management’s control. Temporary interruptions to amenities, appliances, HVAC, internet, cable, plumbing, elevators, beach access, or other services do not constitute grounds for a refund or rate adjustment. Amenity privileges begin at 3:00 PM on arrival and end at 10:00 AM on departure.

 GUEST CONDUCTe 10:00 PM–7:00 AM. Guests and visitors must not engage in disruptive, threatening, unsafe, unlawful, or harassing behavior or interfere with the safety, comfort, or peaceful enjoyment
Quiet hours ar of others. Violations may result in termination of the stay, removal from the property, and forfeiture of monies paid.

SMOKING
Smoking and vaping are prohibited inside units, on balconies, and in interior and exterior common areas. Violations may result in cleaning and deodorizing charges.

BEACH & PROPERTY RULES
Guests must comply with all posted House of the Sun condominium, pool, beach, and common-area rules. Glass containers, tents, cabanas, canopies, loud music, and large speakers are prohibited on the private beach. Each unit receives one lanyard providing access to two designated loungers. Guests must follow beach attendant instructions and may not interfere with morning setup.

PERSONAL PROPERTY
House of the Sun, its owners, employees, representatives, and agents are not responsible for loss, theft, or damage to Guest or visitor personal property.

FORCE MAJURE
House of the Sun will not be held liable for, nor issue refunds due to, circumstances beyond its control. In such situations, we strongly recommend that guests purchase travel insurance, which may provide coverage for unexpected events, including medical emergencies, trip interruptions, and force majeure events—extraordinary circumstances beyond anyone’s control, such as hurricanes, severe weather, red tide, or other natural disasters. 

AGREEMENT
By electronically signing below, Guest acknowledges that they have read, understand, and agree to this Rental Agreement and are responsible for ensuring all members of their rental party and visitors comply with its terms and House of the Sun rules. Violation may result in additional charges and/or termination of occupancy.

A credit card will be kept on file in lieu of a security deposit. By signing this Agreement, Guest authorizes House of the Sun to charge the card for damages, missing items, excessive cleaning, misuse of equipment or plumbing, service calls caused by Guest, and other applicable charges incurred during the stay or discovered within 14 days after checkout. 

HVAC
Thermostats may not be set below 72°F. Doing so may cause the system to freeze and require up to 24 hours to thaw. Guest is responsible for service charges resulting from misuse. 

CANCELLATION POLICY
Cancellations more than 90 days before arrival are subject to a $200 cancellation fee. For cancellations within 90 days of arrival, the rental deposit is non-refundable. Reservations made within 60 days of arrival are non-refundable. All cancellations must be submitted in writing. No refunds will be issued for Acts of God or circumstances beyond management’s control.

CHECK-IN / CHECKOUT
Check-in: 3:00 PM | Checkout: 10:00 AM. Late checkout is not permitted without prior approval and is subject to a $75 per hour fee.

AFTER-HOURS ASSISTANCE
Lockouts, lost keys/fobs, and other Guest-related access issues are not maintenance emergencies. After-hours staff assistance for these issues is subject to a $120 service fee.

PARKING
Each unit includes one assigned parking space. Additional parking may be available for $20 per day, subject to availability. A parking pass is required. Golf carts, motorcycles, scooters, boats, trailers, RVs, motor homes, multi-person pedal carts, and skateboards are prohibited. Bicycles must remain in designated racks.

OCCUPANCY
Maximum occupancy is four (4) or six (6), depending on the unit, including adults and children age two and older. Exceeding maximum occupancy may result in immediate eviction and forfeiture of monies paid. Guests age 18 or younger may not occupy a unit without a parent or adult over age 25 in residence.

AMENITIES & MECHANICAL FAILURES
Amenities and equipment may occasionally be unavailable due to maintenance, weather, repairs, mechanical failure, or circumstances beyond management’s control. Temporary interruptions to amenities, appliances, HVAC, internet, cable, plumbing, elevators, beach access, or other services do not constitute grounds for a refund or rate adjustment. Amenity privileges begin at 3:00 PM on arrival and end at 10:00 AM on departure.

GUEST CONDUCT
Quiet hours are 10:00 PM–7:00 AM. Guests and visitors must not engage in disruptive, threatening, unsafe, unlawful, or harassing behavior or interfere with the safety, comfort, or peaceful enjoyment of others. Violations may result in termination of the stay, removal from the property, and forfeiture of monies paid.

SMOKING
Smoking and vaping are prohibited inside units, on balconies, and in interior and exterior common areas. Violations may result in cleaning and deodorizing charges.

BEACH & PROPERTY RULES
Guests must comply with all posted House of the Sun condominium, pool, beach, and common-area rules. Glass containers, tents, cabanas, canopies, loud music, and large speakers are prohibited on the private beach. Each unit receives one lanyard providing access to two designated loungers. Guests must follow beach attendant instructions and may not interfere with morning setup.

PERSONAL PROPERTY
House of the Sun, its owners, employees, representatives, and agents are not responsible for loss, theft, or damage to Guest or visitor personal property.

FORCE MAJURE
House of the Sun will not be held liable for, nor issue refunds due to, circumstances beyond its control. In such situations, we strongly recommend that guests purchase travel insurance, which may provide coverage for unexpected events, including medical emergencies, trip interruptions, and force majeure events—extraordinary circumstances beyond anyone’s control, such as hurricanes, severe weather, red tide, or other natural disasters. 

AGREEMENT
By electronically signing below, Guest acknowledges that they have read, understand, and agree to this Rental Agreement and are responsible for ensuring all members of their rental party and visitors comply with its terms and House of the Sun rules. Violation may result in additional charges and/or termination of occupancy.